The main functions of this role are:
At Iberia Roblox, we are looking for committed and professional customer service agents to provide efficient and friendly support to our virtual passengers. As an agent, you will be the main point of contact to resolve questions, provide information, and ensure a positive experience on the server.
We seek players with strong communication skills, patience, and a proactive attitude to work as a team and maintain user satisfaction.
We offer internal training, an organized environment, and growth opportunities within Iberia Roblox.
Requirements:
Basic knowledge of the Iberia Roblox server and its rules.
Excellent communication skills and friendly attitude.
Ability to handle basic commands and support systems.
Availability to attend training and meetings.
Fluent English level; Spanish knowledge is a plus.
Proactive attitude and teamwork skills.
Benefits:
Attend and resolve passenger inquiries with kindness and efficiency.
Provide clear and accurate information about services and server rules.
Actively listen and offer appropriate solutions to users.
Collaborate with the team to improve the passenger experience.
Participate in training sessions and team meetings.
Reference code::
81807d7a-727f-4756-bf58-31d157c182bc
Purpose of the Role
At Iberia Roblox, we are looking for committed and professional customer service agents to provide efficient and friendly support to our virtual passengers. As an agent, you will be the main point of contact to resolve questions, provide information, and ensure a positive experience on the server.
We seek players with strong communication skills, patience, and a proactive attitude to work as a team and maintain user satisfaction.
We offer internal training, an organized environment, and growth opportunities within Iberia Roblox.
Your Challenges:
Attend and resolve passenger inquiries with kindness and efficiency.
Provide clear and accurate information about services and server rules.
Actively listen and offer appropriate solutions to users.
Collaborate with the team to improve the passenger experience.
Participate in training sessions and team meetings.
Your Knowledge:
Basic knowledge of the Iberia Roblox server and its rules.
Excellent communication skills and friendly attitude.
Ability to handle basic commands and support systems.
Availability to attend training and meetings.
Fluent English level; Spanish knowledge is a plus.
Proactive attitude and teamwork skills.
Our Commitment to Diversity:
At Iberia Roblox, we value and celebrate the diversity of our community. We believe that an inclusive environment where everyone is respected and encouraged to contribute their unique talents enriches our experience and strengthens our team. We promote equity and respect, ensuring that every member feels welcomed, heard, and valued regardless of their background, gender, age, or identity.